CapTech Helps Campbell Soup Company Serve Up Award Winning Intranet Site

A partnership between the Campbell Soup Company and CapTech has produced one of the world’s best new intranet sites.  The site, named "my Campbell," earned a spot in the Nielsen Norman Group’s list of the top 10 global intranet sites. Nielsen Norman Group, a user-experience research firm that advises companies on how to succeed through human-centered design of products and services, released results of its eighth annual intranet design competition on January 7.

"Our goal was lofty: to create a large-scale, customizable intranet that communicated and unified our whole organization while still respecting all of the brands under the main
umbrella. CapTech was the perfect partner because their experts understand how to partner with large global companies to provide smart, creative solutions and cutting edge technologies," said Victoria Colaneri, Director, Global HR Technology & Process, Campbell Soup Company. "The caliber of their talent and commitment to customer satisfaction is unparalleled in my experience."

CapTech handled the architecture, systems integration, technical design, and development of Campbell’s intranet site. It also played an instrumental role in applying a third party user interface design onto the IBM WebSphere Portal platform. CapTech collaborated with IBM to implement advanced Portal customization to support Show on Home Page, a user-oriented feature that allows users to easily add any portlet¹s information to their personal page.  NN Group cited CapTech’s technical expertise as "vital during iterative design sessions, ensuring that the final design would translate to the site without sacrificing the ideologies and concepts central to the site’s design and Campbell’s vision of the new portal."

The report also highlights CapTech's "design and implementation of a solution to publish content from Interwoven Teamsite CMS to WebSphere Portal version 6, utilizing Portal’s Java Content Repository. This solution included handling security for sensitive content as well as indexing the content in the Google Search Appliance. The result is a fast-responding and familiar user experience for finding information, without sacrificing governance and information safeguarding."

Other companies in the top 10 list included Bank of America, Barnes and Noble, British Airways, and Ikea.

"Our goal when we enter into a project like this is to make sure we work with the various groups involved in the assignment to maximize the benefit of the end user," said Thomas Obermeyer, Manager/Architect, CapTech. "By blending the design firm’s usability expertise with our Portal capability and Campbell’s vision, we’ve helped deliver a world-class intranet that will boost productivity and improve knowledge sharing."