Upgrade Business Intelligence Platform

Business Case:

Based on software support terms, Virginia Housing Development Authority (VHDA) needed to upgrade from version 7.3 to version 8.3 of IBM Cognos.  The effort would entail a complete implementation of the IBM Cognos environment; development of multiple reporting frameworks, cubes, and the recreation of reports.  During this migration, VHDA wanted to do a complete analysis of their current reporting scenario, which consisted of over 200 reports, to eliminate excess and consolidate where possible.  Furthermore, with the migration to IBM Cognos 8.3, VHDA wanted to utilize the new functionality in Cognos 8 BI to implement an executive dashboard and performance report.

This effort needed to be completed within a 6 month period. In order to accomplish this, VHDA leveraged the expertise of CapTech to assist with the upgrade, report and dashboard development, and to provide developer and end user training on the new tools.

Solution: 

CapTech responded to the requirement by developing a detailed roadmap for the immediate transition to IBM Cognos 8.3 BI and made recommendations for future analytical initiatives.  CapTech assisted with the installation and configuration of the IBM Cognos 8.3 BI software suite. Upon installation and during the migration process, CapTech provided training in Cognos Administration, Cognos Connection, Report Studio, Query Studio, Framework Manager, and Transformer.  CapTech provided VHDA with Project Management assistance, along with a methodology to approach the upgrade process.  With this, CapTech delivered a toolkit to successfully document the development and analysis throughout the process. After completion of the upgrade, CapTech developed a comprehensive executive dashboard and performance report, tracking 14 Key Performance Indicators.

Tools: 
  • IBM Cognos 8.3 BI
  • IBM Cognos 8.3 Framework Manager
  • IBM Cognos 8.3 Report Studio
  • IBM Cognos 8.3 Analysis Studio
  • IBM Cognos 8.3 Transformer
  • IBM Cognos 8.3 Query Studio
  • IBM Cognos 8.3 Event Studio
  • Microsoft SQL Server 2005
Results: 
  • Put data into the hands of the business to analyze using ad-hoc query tools, resulting in better informed, more timely decisions
  • Ability to produce the Quarterly Performance Report in minutes rather than weeks as well as the ability to track performance goals daily instead of quarterly
  • Significant time savings in report execution and distribution.  Reports are automatically run and delivered, rather then run and distributed by business users
  • Increased trust in reporting data