Enterprise Collaboration Portal

Business Case:

The driving force behind this initiative was to foster content creation and team collaboration across geographically dispersed user communities. The inclusion of Web 2.0 concepts, such as user-directed content creation and document/content tagging, will not only allow scientists to quickly locate data within a very complex data store, but will also encourage participation so that data is updated, relevant, and associated with other related material. Using this technology platform, the client will be able to incorporate trends within their research communities, provide real-time access to a wealth of institutional data, build virtual communities, and consolidate systems into a single point of access.

Solution: 

CapTech assisted the client with their vendor selection process, including writing the software vendor request for proposal (RFP) and facilitating the scoring process. The client selected open source tools, including RedHat Enterprise Linux 5 as the operating system, JBoss as the application and portal server, and Alfresco CMS for document and content management. While these tools have provided great flexibility for the client, there are some functionality gaps when compared to commercial software products.

Fortunately, where open source tools fail to provide an exact match in functionality, they do provide a rich programming interface based on current standards. CapTech was able to take advantage of this extensibility and quickly develop the specific functionality the client needed to close the feature by creating a decentralized governance model within the JBoss portal framework and incorporating edit-in-place functionality and full workflow management into Alfresco.

Tools: 
  • RedHat Enterprise Linux 5
  • JBoss Application Server
  • Alfresco CMS
  • Java and Web 2.0 expertise
Results: 
  • CapTech developed a solution to streamline business analysis and workflow processes into an Enterprise Portal, providing a single interface to all of the information and services available.
  • This functionality greatly enhances the everyday work environment of the client’s employees and scientists, facilitating information retrieval and sharing.
  • The portal implementation goes beyond basic capabilities by utilizing Web 2.0 components, including content and document management with user tagging and categorization, virtual team rooms that include wikis, blogs, shared calendars and other user-directed collaboration tools.