Insights

Proven digital transformation for labor.

CapTech delivers full-scale transformation solutions for Workers’ Compensation Regulatory Agencies across the U.S. We combine commercial and industry best practices to reduce overhead, improve user experience, modernize processes and legacy systems, ensure the integrity of sensitive data, manage organizational change, and create innovative and scalable solutions.

  • Integrate self-service capabilities for injured workers and stakeholders
  • Reduce transaction lifecycle
  • Rationalize forms and create paperless systems
  • Enhance workflow and expand case management functions
  • Reduce docket continuances and streamline return-to-work activities
  • Advance organization delivery maturity to drive long-term system evolution
  • Drive predictive analytics and reporting to eliminate fraud, waste, and abuse

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INNOVATIVE, PROACTIVE, DATA-DRIVEN SOLUTIONS

Manage Compliance With Statutes and Laws

Review companies’ insurance policies to ensure appropriate coverage and terms

Proactive Management
of Claims

Automate workflows and claim management to support injured workers from the moment the claim is filed

Reduce Fraud Waste
and Abuse

Flag anomalies in the system early and conduct long-term analysis

Every legal and technology environment is different. We meet clients where they are to deliver direct intuitive solutions precisely for them.

- Tim Fite Judicial and Virtual Courtroom SME

Expertise in Action

Litigation-Management-System Modernization

  • Enabled a 100% paperless system for attorneys to initiate dispute management activities
  • Improved ability to efficiently exchange information, manage cases, and maintain hearing logistics
  • Provided paperless maintenance, storage, and retrieval of records
  • Allowed a shared view of claims information

Workers' Compensation Modernization

  • Showed a 25% improvement in efficiency
  • Resulted in an annual revenue increase of approximately $800K
  • Provided a fully automated process
  • Launched an iPad solution in the field

Automated Regulatory Software System

  • Expanded project to include 30% more value-added deliverables at no additional cost
  • Reported for employer, insurance carrier compliance, and injured worker medical and injury records
  • Transformed to automated and paperless system
  • Automated ability to identify lapses in insurance coverage
  • Decreased response times

Adam Hofheimer

Adam Hofheimer

Principal

Adam established and leads CapTech’s Government Solutions practice. In this role, he provides innovative solutions to CapTech’s national suite of State and Local Government clients, with an emphasis on enhancing the citizen and business interaction model with government.

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