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Where Rapid Compliance Meets Increased Consumer Security, Agility and Loyalty

With data collection and processing at its greatest levels ever, companies are making better-informed choices. Whether data is being enriched with more data, informed with data models, or targeted through artificial intelligence, companies are making better data-driven decisions. But at what cost? All too often the cost is bore by the consumer’s loss of data privacy. But this is starting to change, and consumers' expectations of privacy and keeping their personal data safe are growing.

In fact, with new laws and regulations, this expectation is starting to impact how data-driven decisions are made by organizations. Business leaders are faced with an ever-evolving landscape – from the General Data Protection Regulation (GDPR) in Europe to the California Consumer Protection Act (CCPA) to new privacy laws taking effect in many other states. The topic of data privacy is here to stay, and businesses are starting to get on board.

Despite the emergence of data privacy as an important global issue, companies are struggling over where to start, how to make privacy a part of everyday processes, and how to leverage privacy as a competitive advantage. Many organizations are still not prepared to comply. CapTech can help organizations by creating solutions that not only rapidly meet regulatory obligations, but improve how they manage their consumers’ data to increase security, agility, and loyalty.

The Impact

The Operations

New processes to manage acceptance of consumer consent, data deletion, data access and portability of personal data to the subject.

Technology Impact

Architectural refactoring to employ a privacy by design approach to technical solutions. Reducing future compliance spend.


New roles to address privacy workflow, realignment of existing organization structure to ensure regulatory compliance and training to ensure privacy awareness.

Our Approach

With expertise in data governance, assessments, data mapping, incident response, and data discovery, we offer end-to-end strategic support that helps your organization achieve compliance in the short term and strategically improve for long-term success.

Data Privacy Governance: Support for your privacy managers in creating data privacy operations program, policies, and procedures.

Privacy Impact Assessment: Establishment of a program baseline while assessing risks and identifying gaps in privacy programs, policies, data, and systems.

Identify Prototyping Opportunities: Rapid prototyping of consumer interface for access, opt-out of scale, and deletion requests.

Project Management: Overall coordination, monitoring, and reporting of the project. Risk reduction through active management of modules and manual processes.

Mitigation Projects: Documentation of business and technical requirements to address gaps in privacy program, policies, data, and systems.

Peter Carr

Peter Carr

Principal, Data & Analytics

Pete is a principal in CapTech’s Richmond office and a thought leader in the area of data and analytics. With over 25 years of data management experience with an expertise in data governance and data privacy, Pete has a constant focus on continually learning and evolving organizational data architectures.

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