Public Sector: State & Local Government Transformation & Modernization

Improving citizen engagement to better serve public needs and complete core missions

Proven success in driving government enterprise transformation

Proven Success in Driving Government Enterprise Transformation

Today, citizens and businesses expect a better customer experience from government agencies due to advancements in the private sector. Yet, the public sector has unique challenges when it comes to modernization and transformation caused by limited resources, legacy systems, data security, and regulations. CapTech has proven expertise in delivering custom solutions that apply commercial best practices to reduce overhead and improve citizen engagement.  
 
From digital strategy and customer self-service to innovative transformation data-driven systems, we form trusted partnerships to design, develop, and manage technical and digital solutions that are intuitive, efficient, and transparent.

Expertise

Pension and Retirement Systems

Proven leadership partnering with state retirement systems to deliver custom solutions to increase customer functionality, improve time to market, and reduce costs.

Workers Compensation & Labor

A 100% success rate developing scalable, custom solutions in predictive analytics, business process engineering, website modernization, and change management. Our solutions deliver cost savings, paperless collaboration, streamlined processing, and faster response times.

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Health & Human Services

We combine our expertise from the public and private sector to help you achieve regulatory compliance while improving care and business operations through award-winning, innovative data and analytics solutions, electronic health records, and website modernization.


Taxation and Revenue

Delivering data and analytics, customer engagement, transactional efficiency, and process improvement services to maximize revenue compliance through improved tax collection. Customized transformative roadmaps and scalable solutions equip you for long-term success.

Meet Today’s Challenges & Achieve Tomorrow’s Vision

Over 150 experts with in-depth experience driving innovation in the new era of public service. 
  • Business process modernization and automated workflows Ensure quality and integrity of sensitive data 
  • Manage organizational change 
  • Apply commercial best practices to build custom solutions 
  • Reduce inefficiencies and costs
  • Improve citizen engagement 
  • Enhanced business intelligence for preventative programs
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Subject

Services

Digital Strategy and Transformation

Providing end-to-end design of web and mobile applications, workforce collaboration platforms, and digital strategy to improve workforce efficiencies and engage citizens

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Agile Transformation & IT Management

Increasing operational efficiency through adoption of agile methodologies, optimization of business processes and improved IT management


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Agile continuous delivery

Systems Modernization

Developing modern technology solutions and helping agencies migrate from legacy systems to reduce operational costs, and increase security


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Data & Analytics

Designing and implementing secure data solutions that improve management and analysis of mission-critical data, reduce fraud and abuse, and support regulatory compliance



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