Others Talk, We Listen®

An in-depth look at early adopters and consumer drivers with the growth of Natural Language Processing

You might have seen the trailer for the new sci-fi film based on the New York Times best-seller, “Ready Player One,” or maybe you saw Apple demoing the new ARkit at WWDC this year. Even if you didn’t, one thing is clear: the hype surrounding augmented reality (AR) and virtual reality (VR) is growing.

I often hear the terms customer experience (CX) and user experience (UX) used interchangeably; it’s an understandable oversight, but one that has the potential to cause confusion and send marketers down the wrong path as they seek to advance the cause of their brands through improved experience.

Fully understanding the customer and leveraging new tools and methodologies to quickly implement a sound strategy

What are “hybrid” and “blended” agile methodologies, and what does it mean when people talk about “by-the-book” agile?

Few large businesses today can afford to build and deliver data products using traditional waterfall methodologies. Businesses, and the data they rely on for decision-making, are moving too quickly. Agile, on the other hand, is enabling teams to build small slices of functionality that deliver business value each and every sprint.

On September 19, 2016, CapTech’s Chief Technology Officer Vinnie Shoenfelder was a guest on Bloomberg Radio’s Taking Stock show with Pimm Fox. In a six-minute segment that originally aired at 3:30 PM EST, Vinnie discussed transforming business for the digital age and how customers are demanding authentic experiences.

It’s important to note that AI is capable of much more than we describe in these patterns, but the scope of this blog and previous one is really what the potential for consumer applications of AI in the near term. The next four patterns do attempt to tap into that potential, using data the consumer may or may not have (or be able to process) to help them make plans and decisions.