Others Talk, We Listen®

An in-depth look at early adopters and consumer drivers with the growth of Natural Language Processing

Another successful Google developer conference is in the books. Google recently concluded their 2017 Google I/O conference where so many new features and announcements were unveiled over the three day event. Whether you made it to the conference, followed online, or are just now trying to catch up, it’s hard to digest what is most important for your organization’s mobile app.

I often hear the terms customer experience (CX) and user experience (UX) used interchangeably; it’s an understandable oversight, but one that has the potential to cause confusion and send marketers down the wrong path as they seek to advance the cause of their brands through improved experience.

Fully understanding the customer and leveraging new tools and methodologies to quickly implement a sound strategy

Few large businesses today can afford to build and deliver data products using traditional waterfall methodologies. Businesses, and the data they rely on for decision-making, are moving too quickly. Agile, on the other hand, is enabling teams to build small slices of functionality that deliver business value each and every sprint.

On September 19, 2016, CapTech’s Chief Technology Officer Vinnie Shoenfelder was a guest on Bloomberg Radio’s Taking Stock show with Pimm Fox. In a six-minute segment that originally aired at 3:30 PM EST, Vinnie discussed transforming business for the digital age and how customers are demanding authentic experiences.