Others Talk, We Listen®

Bridging the gap between business and technology, we partner with some of the world's most successful companies to design, develop, and manage technical and digital solutions that delight customers, drive insights, and meet strategic objectives.

smart speaker

CapTech Research: A Profile of Smart Speaker Users

An in-depth look at early adopters and consumer drivers with the growth of Natural Language Processing

Vinnie Schoenfelder

2018 Leadership Q&A | CTO Vinnie Schoenfelder

"We're seeing companies focus a lot more on innovation as a practice. Now, we can talk about machine learning, blockchain, voice UI, etc. What's exciting is companies actually have a formal practice in place for evaluating this technology."

Mobile Landscape

Image Recognition: Picking Out the Strongest Vendors in the Crowd

CapTech recently evaluated six of the most widely used image recognition platforms, including offerings from Microsoft Azure, IBM Watson, Amazon Rekognition, Google Cloud Vision, Clarifai, and CloudSight.

agile team

Agile Transformation

CapTech helps organizations nimbly respond to rapidly changing demands and priorities by guiding agile transformation and agile coaching across all levels of enterprise agile maturity.

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Salesforce

CapTech partners with the Fortune 1000 and government agencies for Salesforce enablement including Salesforce implementation, integration, and customization solutions to help clients derive maximum value from Salesforce.

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Inc 5000 for 11 years

Customer Experience

CX versus UX : What’s the difference, and does it matter?

I often hear the terms customer experience (CX) and user experience (UX) used interchangeably; it’s an understandable oversight, but one that has the potential to cause confusion and send marketers down the wrong path as they seek to advance the cause of their brands through improved experience.

kevin mcqueen

2018 Leadership Q&A | CEO Kevin McQueen

"I love coming to work. I’m thankful for the people we work with, our culture, and what we stand for. I love that we can have a lot of fun but still be really successful."

The Optimal Approach to Omni-Channel

Fully understanding the customer and leveraging new tools and methodologies to quickly implement a sound strategy

Vault Top Ranked 2018

CapTech Recognized in Forbes 2017 America's Best Management Consulting Firms

Forbes has released their list of The Best Management Consulting Firms for 2017, and for the second year in a row, CapTech is honored to be included. Forbes, working with Statista, reviewed more than 7,000 consulting firm partners and narrowed their list of the best to 234 America’s Best Management Consulting Firms.

Data sharing across state agencies: Improving constituent services, enhancing policymaking and reducing costs

In this white paper, Data sharing across state agencies: Improving constituent services, enhancing policymaking and reducing costs, we discuss the value of data-sharing initiatives, potential use cases, barriers to data integration, and recommended steps toward a solution.

Best Firms to Work For 2016

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Onshore/ Nearshore Services Thrive In The Age Of The Customer

Download a commissioned study conducted by Forrester Consulting on behalf of CapTech released May 2016 on Onshoring/Nearshoring Services in the Age of the Customer to understand how to select the right partner for your company's digital transformation.

Radio Microphone

Chief Technology Officer Vinnie Shoenfelder discusses Digital Transformation for big business on Bloomberg Radio’s Taking Stock

On September 19, 2016, CapTech’s Chief Technology Officer Vinnie Shoenfelder was a guest on Bloomberg Radio’s Taking Stock show with Pimm Fox. In a six-minute segment that originally aired at 3:30 PM EST, Vinnie discussed transforming business for the digital age and how customers are demanding authentic experiences.

DevOps: Improving the customer experience

To meet customer expectations and needs in the consumer era, many organizations have invested heavily in data and analytics and, further, implemented innovative new development methodologies such as agile. I would argue that although those steps are necessary, they aren’t sufficient.