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We empower and mobilize your team

Committed to equipping your team with successful tactics.

Build awareness, gain buy-in, and provide post-change implementation support for improvements. Our consultants communicate with key stakeholders to encourage collaboration and commitment for the change initiative.

Find the right approach to enable you to identify important business trends and opportunities, understand and improve the customer experience, and make reliable decisions.

Services

Agile Transformation


Your organization can realize the complete benefits of Agile through the right combination of frameworks, processes, and practical expertise. From agile coaching to agile transformation, we'll meet you where you are in your agile journey.

DevOps + Agile + OCM


Companies are turning to Agile Development, DevOps, and Organizational Change Management (OCM) to increase agility and speed to market, but only by approaching these goals holistically can organizations truly mature and succeed.

Risk & Compliance


We provide data analysis, operational guidance, and technical solutions that help companies manage the complexity and soaring costs of compliance that financial, healthcare, and other industries face.

Salesforce Implementation


We work with you to understand your business requirements, current platforms, processes, and environments to ensure a smooth Salesforce adoption, improve user experience, and maximize your investment.


Innovation


We facilitate your innovation practice from visioning to building. Don’t let good ideas fail or invest in products with unclear value. We’ll help you build a repeatable innovation practice that can keep you one step ahead for years to come.

Workday


We partner with our clients to understand their goals, processes, and environments to maximize their investment and ensure a smooth and robust Workday transformation.

Hothouse


Hothouse is a powerful technique for identifying solutions quickly. A Hothouse approach can open the floodgates for innovative ideas that were trapped behind old processes and enterprise-wide silos.

OCM


Manage the way your people adjust to change and quickly become productive in the post-change environment. Integrate change throughout your organization so it becomes part of the culture and is sustainable long-term.


Process Engineering


Processes within any organization can fail, delaying time to market, driving up costs, delivering inconsistent results, undermining the customer experience, and absorbing excessive resources. Whether you need to develop a new process or re-engineer an existing one, CapTech’s skilled process engineers can help you analyze the current state, define your vision, model the future state, and develop a strategic roadmap that will get you there.

IT Service Management


In large organizations today, the IT department needs easy-to-use tools that manage the tracking and deployment of infrastructure, service tickets, visibility into IT costs and health, delivery of self-service capabilities, and customer communications and experience. Whether you are exploring the possibility of implementing an ITSM solution, or you need assistance with an existing platform, we can help you reach your business objectives today and for the longer term.

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CapTech MC Lead

David DeHaven

David DeHaven

Principal, Management Consulting Practice Area Lead

David has almost 20 years of experience leading large-scale IT initiatives for Fortune 500 clients within telecommunications, public service, and financial services markets. Currently, he is focused on the growth of CapTech's DC / Baltimore office and working closely with clients to solve their toughest enterprise challenges.

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