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Empowering and mobilizing your team

Through our principles of partnership, unwavering commitment to delivery excellence, and extensive experience crafting the right strategic plans, we accelerate our clients’ transformation journeys and build solutions that propel you toward your ultimate vision. Following Agile principles and integrated with DevOps teams, our management consulting practice excels in the planning and implementation of people, processes, and technology. We don’t just manage your project; we equip your team with the skills and resources they need to thrive.

Agile

Speed to market with CapTech Agile

Your organization can realize the complete benefit of Agile through the right combination of framework, processes, and practical expertise. From agile coaching to agile transformation, we'll meet you where you are in your agile journey.

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Agile Assessment and Transformation

Product Assessments and Transformation

Agile Role Base Training and Certification

DevOps, Lean Process Analysis, and Refinement

Agile Team and Program and Portfolio Facilitation

Facilitation Training and Certification

Client Stories

Agile Transformation Helps Fortune 50 Insurance Company Stay Competitive

A Fortune 50 Health Insurance Company wanted to adapt to new customer expectations for more dynamic services and better features at a higher quality than ever before. However, their existing IT delivery model couldn’t meet these new demands. Software delivery was supported with ad hoc approaches to managing individual projects. The client needed to switch to an agile development and delivery model to meet their new strategic objectives – increased speed, efficiency and automation.

Program Leadership

Maximize success through program and project management

Using industry-leading practices and tools, we optimize productivity, minimize internal overhead, and mitigate risk for projects of all sizes, from weeks-long tactical projects to multi-year transformations. Assembling the optimal mix of expertise from the onset, our teams maximize value and minimize risk through a focus on delivery excellence and strong communication with business partners. Elevate your project management strategy with our comprehensive approach that ensures efficiency and excellence in every endeavor.

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Project Management

Program Management

Portfolio Management

Client Story

Change Strategy and Adoption Plan Saves Department $850,000 a Year

To expedite treatment time for injured workers, CapTech helped a large state Worker’s Compensation Board build and execute a change strategy and adoption plan for automating medical authorizations. Our program reduced treatment wait time from days to hours, drove employee awareness and buy-in, and saved the Board $850,000 annually.

Change Strategy and Adoption Plan Saves Department

Functional Expertise

Optimize performance through business systems analysis, process engineering, and quality assurance

By taking a multifaceted approach to optimizing your systems and operations, we ignite performance, reduce risk, and deliver consistent value. Our business systems analysts and process engineers utilize technical skills and industry-leading tools and methodologies to understand, analyze, design, and test systems until they reach peak performance. And our quality assurance specialists ensure all products and services meet the desired quality standards, every time.

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Business Systems Analysis

Process Engineering

Quality Assurance

Change Acceleration

Drive business results by accelerating successful change adoption

Constant change is the new normal, and successful adoption of change occurs when the collective group of impacted stakeholders are aware of, prepared for, and supported in the transition from a current state to the desired future state. CapTech’s Change Acceleration consultants have a passion for driving adoption, and partner with our clients to build their change capabilities, formulate strategies, and implement structures and frameworks that provide long-term benefits for future initiatives.

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Change Adoption Acceleration Strategies

Change Acceleration Enablement

Organization & Cultural Acceleration

Client Story

Managing Larger-Scale Change for New Technology

An international manufacturer tapped CapTech to move their technology and people to a single platform for sales, procurement, project management, inventory, and engineering. After conducting interviews and change impact assessment across all functional areas, we helped the client define their future state, and developed a Change Management Framework to support project delivery.

Managing Larger Scale Change for New Tech

Salesforce

Transform the way you reach customers

Modern Salesforce implementation is only as good as the infrastructure, people, and processes that surround it. A Registered Salesforce Partner, CapTech’s holistic experience across integration platforms, customer experience, modern delivery, and change acceleration unlocks value beyond Salesforce development. By understanding your business requirements, current platforms, processes, and environments, we drive enablement for Salesforce users, improve user experience, ensure smooth adoption, and maximize your investment.

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Salesforce Admin

Salesforce Developer

Client Stories

Seamless Salesforce Integration Ensures a Flawless Customer Experience

As a Fortune 500 auto retailer transitioned to their next generation of technology, they grappled with a national Salesforce deployment to more than 15,000 sales consultants, as well as integrating the platform into their omni-channel approach. They wanted to create a single, seamless user experience, for any type of customer — whether that customer needed help from someone on the phone or wanted to move through the sales process without talking to anyone. To achieve this goal, they needed Salesforce to communicate to and from the web, their master data management system and inventory systems, their document center, and SMS platforms. Also, these integrations had to be hidden and seamless to ensure a flawless experience for the customer.

Workday

Amplify your impact

As a certified AMS and Workday Extend partner, CapTech offers a fresh approach to help you maximize your Workday investment. Our experts bring a strategic mindset, deep technical depth, and analytics expertise to ensure Workday is functioning smoothly and furthering your business objectives. We build long-term partnerships through our commitment to exceptional delivery, our high-touch, client-first approach keeps us in sync with you every step of the way, and our full-service consulting capabilities ensure you are leveraging Workday to its highest potential.

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Configuration Assessments

Feature Roadmapping

Custom Integrations

Workday Extend Application Development

Client Stories

Realizing Long-Term Success in Financials Reporting

A Top 3 U.S. Insurance company made the decision to implement Workday Financials and retire its legacy financials systems that had been customized over the last 20+ years. While the entire initiative was a massive change for the organization, recreating the 300+ legacy financial reports was a must-have requirement to be implemented over the course of a one-year implementation. Financial reporting was critical to the client because it was the backbone of the financials system, utilized for monthly compliance and parent company reporting, as well as running the client’s day-to-day accounting operations.

Product

Build products your business needs and your customers love

CapTech’s Product Management team helps companies shift from project-based planning to strategic product thinking, a mindset change that focuses on continuously building and enhancing experiences that satisfy the needs of both your business and customers. At a strategic level, CapTech collaborates with clients to define and align product organizations to a vision and create outcome-driven objectives that serve as the basis for execution. Partnering with engineering, design, operations, and other core stakeholders, our product consultants lead cross-functional teams throughout all phases of the product lifecycle.

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Product Assessments and Transformation

Product Strategy and Roadmaps

Backlog Creation and Prioritization

Objective and Key Results Development

Organizational Product Maturity Assessment

Go-To-Marketing Planning and Product Analytics

Client Story

Developing a Product Strategy for Digital Participation

CapTech was asked to evaluate U.S. Kids Golf’s customer experience and product strategy to address customer needs and pain-points while increasing brand participation. Following a research study and customer journey workshop, we helped design and develop an app that digitized their proprietary curriculum and enabled coaches to track student progress in real-time.​

Developing a Product Strategy for Digital Participation

CapTech Trends Podcast

Join us as Vinnie chats with Leighann Hughart, Senior Manager in management consulting and an organizational change management (OCM) expert. Tune in as we discuss:

  • Debunking common myths about change management
  • Why your OCM and customer experience teams are better together
  • Supporting enterprise-wide product adoption with user-centered change management
Tune In

Questions? Contact our Management Consulting Team

Contact Us
David DeHaven

David DeHaven

Principal, Management Consulting Practice Area Lead

David has almost 20 years of experience leading large-scale IT initiatives for Fortune 500 clients within telecommunications, public service, and financial services markets. Currently, he is focused on the growth of CapTech's DC / Baltimore office and working closely with clients to solve their toughest enterprise challenges.