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State and Local Government

Improving citizen engagement to provide better public service and meet core missions.


Due to advancements in the private sector, citizens and businesses expect a better customer experience from government agencies. From limited resources and legacy systems to data security and regulation challenges, we understand the hurdles that can hold the public sector back from modernization goals. We can work with you and apply private sector best practices to create custom solutions that improve citizen engagement.

Our Worker’s Compensation services for regulatory agencies leverage commercial and industry best practices to reduce overhead, improve user experience, modernize processes and legacy systems, ensure the integrity of sensitive data, manage organizational change, and create innovative and scalable solutions.

Expertise

Workers' Comp & Labor


A 100% success rate developing scalable, custom solutions in predictive analytics, business process engineering, website modernization, and change management. Our solutions deliver cost savings, paperless collaboration, streamlined processing, and faster response times.

Pension & Retirement 


Proven leadership partnering with state retirement systems to deliver custom solutions to increase customer functionality, improve time to market, and reduce costs.

Health & Human Services


We combine our expertise from the public and private sectors to help you achieve regulatory compliance while improving care and business operations through award-winning, innovative data and analytics solutions, electronic health records, and website modernization.

Taxation & Revenue


Delivering data and analytics, customer engagement, transactional efficiency, and process improvement services to maximize revenue compliance through improved tax collection. Customized transformative roadmaps and scalable solutions equip you for long-term success.

Insights

Meet Today’s Challenges & Achieve Tomorrow’s Vision


Over 150 experts with in-depth experience driving innovation in the new era of public service.

  • Business process modernization and automated workflows ensure quality and integrity of sensitive data
  • Manage organizational change
  • Apply commercial best practices to build custom solutions
  • Reduce inefficiencies and costs
  • Improve citizen engagement
  • Enhanced business intelligence for preventative programs

Services

Digital Transformation

Providing end-to-end design of web and mobile applications, collaboration platforms, and digital strategy to improve workforce efficiencies and engage citizens

Customer experience

Agile & IT Management

Increasing operational efficiency through the adoption of agile methodologies, optimization of business processes, and improved IT management


Management Consulting

Systems Modernization

Developing modern technology solutions and helping agencies migrate from legacy systems to reduce operational costs and increase security


technology services

Data & Analytics

Designing and implementing secure data solutions that improve management and analysis of mission-critical data, reduce fraud and abuse, and support regulatory compliance


Modern Data Services

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Adam Hofheimer

Adam Hofheimer

Principal, Lead for Healthcare & Public Sector

Adam established and leads CapTech’s Government Solutions practice. In this role, he provides innovative solutions to CapTech’s national suite of State and Local Government clients, with an emphasis on enhancing the citizen and business interaction model with government, eliminating fraud waste and abuse from state healthcare programs, and creating paperless administrative dispute management systems.

Maximize your citizen engagement

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