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Reimagine the Way You Do Business Through the Power of AI

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CapTech's Human-Centered Solutions

Artificial Intelligence (AI) has the potential to profoundly revolutionize the way we live and work, creating disruption in every industry. This creates a significant opportunity for businesses to capitalize on this technology to drive growth.

CapTech is helping companies create cutting-edge human-centered solutions designed to help businesses leverage the full spectrum of AI's capabilities, from data analytics and anomaly detection to process automation and personalized customer interactions - in a responsible way that benefits our clients and their customers. 

Our Full Range of Capabilities

Our expertise across data, technology and design enables us to help clients use AI to:

Create growth opportunities

  • Dynamic pricing
  • Financial analysis
  • Automated testing
  • Prediction and decision-making

Connect with customers and associates

  • Personalization
  • Recommendations and optimization
  • Text and sentiment analysis
  • Conversational automation

Improve productivity

  • Robotics and automation
  • MLOps
  • Anomaly detection
  • Predictive analytics and forecasting
  • Content generation
  • Pattern recognition

    Client Success Spotlight

    A Fortune 500 retailer relied on a recommendation engine that was outdated, required batch mailings, and didn’t allow for personalization. CapTech collaborated with the retailer to engineer a real-time user-aware recommendation algorithm. This was integrated with the company’s website to increase customer engagement and leads. The new platform also enabled testing capabilities to foster continuous learning and improvement.

    Results:

    • 10% increased engagement
    • Less than 150ms average response rate
    • 15 experiments per week

      Consumer Perspectives on AI

      Surprising Findings Challenge Preconceived Notions

      There’s a lot of talk about the pros and cons of AI, and opinions swing wildly between extremes, but how do the majority of people actually feel about AI’s integration into daily life? To understand the prevailing consumer perspectives toward AI, CapTech conducted a national survey of U.S. consumers.

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      AI Insights

      Contacts

      Brian Bischoff

      Principal, Practice Areas & Services

      Brian leads our business strategy for our practice areas and is a thought leader in digital strategy. He provides an objective perspective through the strategic analysis of current technology trends and designs and builds great experiences for our clients.

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      William Klos

      William Klos

      Fellow, Systems Integration

      Bill has been delivering business and technology solutions as a consultant in Ohio for over 25 years. His focus has traditionally been on working with clients to deliver solid technology solutions rooted in innovative approaches. Approaches that not only address the diverse environments of his clients but also scale and evolve to meet his clients’ changing business needs.

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      Jason Snook

      Jason Snook

      Fellow, Customer Experience

      For nearly 20 years, Jason has been helping companies design experiences that are easier, more effective, and more enjoyable for customers and employees. He is a Fellow within our CX practice, currently researching conversational technologies and applied AI.

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