Training Participants Satisfied
Communication, sponsorship, and training
We partnered to design and execute a Change Management Strategy for the program that included communication, sponsorship, and training activities.
The Communication Plan created a roadmap of messages needed to build awareness and drive buy-in for the initiative. We provided users with early, honest, and consistent messages about the upcoming changes, which alleviated resistance and increased buy-in.
The Sponsorship Plan outlined activities and responsibilities of the primary sponsor and other business leaders at each phase of the project. These individuals took visible and active roles in driving changes within their specific divisions, cutting down on resistance.
To develop the Training Plan, the team conducted a needs assessment to outline learning objectives for each stakeholder group and create a role-based training curriculum. The training was delivered virtually using Adobe Connect Webinars to reach all users over one and a half months.