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Human-Centered Technology for Better Healthcare Services

As state government agencies evolve into more technology-driven organizations, the need for experienced partners is critical to continued success. CapTech works with clients to navigate this transformative era, creating innovative and human-centered solutions that deliver better outcomes for citizens and providers.  

Unity, our modular solution, integrates disparate systems into a unified platform, enabling significant cost efficiencies, as well as greater flexibility and scalability, while maintaining compliance across all facets. By modernizing state-run systems, we streamline operations to deliver quality care outcomes that benefit both Medicaid members and taxpayers alike. 

Heading to the State Healthcare IT Connect Summit? Come see us.

Roundtable Discussion

State Medicaid programs are under increasing pressure to modernize their systems to improve efficiency, reduce costs, and deliver better outcomes for citizens and providers. This session will explore innovative strategies for Medicaid transformation, focusing on Human-Centered Design (HCD), Master Data Management (MDM), and Event-Driven Architecture (EDA).

Attendees will learn how these approaches work together to build usable, maintainable systems, streamline processes, enhance data interoperability, and enable real-time decision-making.

Adam Hofheimer, Principal – CapTech
Reese Edgington, Managing Director – CapTech
Peyton Green, Technical Director – CapTech
Ward Wood, Director – CapTech

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Exhibitor Booth

Stop by Booth 216 for a hands-on demo of Unity, our Medicaid solution that modernizes state-run systems and creates better user experiences for all.

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Unity

A human-centered approach to modernizing Medicaid experiences.

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Jason Leonard

Principal, Healthcare and Public Services Portfolio Lead

Leading our Healthcare and Public Services portfolios, Jason has 15+ years of experience driving growth and client satisfaction. He specializes in integrated digital solutions to improve customer experiences and drive operational excellence. In healthcare, he focuses on actionable data solutions, AI acceleration, cloud adoption, and end-to-end product development to enhance patient outcomes. In public services, he helps modernize legacy systems, enhance citizen engagement, and optimize data strategies to streamline public services. A former CapTech client himself, Jason is passionate about achieving extraordinary stakeholder results.

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Adam Hofheimer

Adam Hofheimer

Principal, Public Services

With 20+ years of technical expertise and visionary leadership, Adam has been instrumental in designing and building customer and citizen experience platforms that significantly reduce friction in healthcare and government services. His strategies and solutions prioritize enhancing user self-service and transparency through human-centered design, resulting in more intuitive and streamlined interactions. Adam's commitment to reducing fraud, waste, and abuse remains at the forefront of his work, ensuring that systems are not only efficient but also secure and trustworthy. His overarching goal is for CapTech to be the most reliable and effective partner a client could have, driving long-term success and meaningful improvements in service delivery.

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