Articles | August 13, 2021
Building Better Chatbots
Content Manager, Customer Experience
Patrick has over 10 years of experience as a content creator, with specific consulting experience in content management. He is skilled in content testing analysis, style guides, and UX writing. Patrick has written for conversational technologies, which includes developing user and chatbot personas. He has worked on engagements across a diverse range of industries where he has delivered high-quality work, always adapting to meet different customer needs.