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CapTech Trends Podcast Series

Are you ready for AI in 2024?


AI is a once-in-a-lifetime technology advancement and it's here to stay - so what does that mean for your business and how do you get started? Listen in as Vinnie chats with CapTech AI leads, Fellow Jason Snook, and CX Director LesLea Carey and we discuss:

  • Consumers are expecting AI, so how will you meet that need in 2024?
  • AI is more than ChatGPT - the endless AI use cases include dynamic pricing, personalization, automation, anomaly detection, and more.
  • Why you should move now and how to push past the analysis paralysis and unknowns.
  • Excellent AI examples from Walmart and Dominos.

View the transcript

Listen to this episode on CapTech Trends

Featuring

LesLea Carey

LesLea Carey

Director

As a Director in our Customer Experience practice, LesLea combines data-driven insights with business objectives to create user-friendly solutions. LesLea's experience in user insights and experience, coupled with her role as a CX partner, enables her to deliver impactful and user-centric solutions in the Consumer Retail portfolio that bridge the gap between user needs and business goals.

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