CapTech Trends Podcast Series
State & Local Governments: Weathering the Storm is Not an Option
How can state agencies improve systems and services during the massive change and constraints brought on by COVID-19? This podcast features insights from Adam Hofheimer, CapTech’s state government practice lead and Dr. David Sprick, an operations administrator with the Kansas Department of Labor’s Division of Workers’ Compensation. They tackle key issues around people management, scheduling and queuing of in-person activities, creating efficiencies, and opportunities for innovation. All of these things now need to be addressed with even more urgency than before, with additional levels of complexity. But there are some best practices that can help state agency leaders address critical issues now and scale for the future. This podcast was also recorded live, in-person and socially distanced. Listen to the podcast below, or click here to watch the video.
View the Transcript