Despite their enthusiasm for innovation, CapTech's client quickly discovered that they lacked the necessary strategic framework to effectively process, prioritize, and implement their ideas. Even with a large number of employees participating,, the dental insurance leader acknowledged the need for a strategic partnership capable of transforming concepts into a cohesive program that would drive the modernization they were pursuing. Through CapTech’s specialized services like Visionary Ideation and Concept Workshops, Innovation Roadmap Development, and Innovation Playbooks, the client’s goals were met.