Consulting: Can you sum up where your firm is today?
McQueen: CapTech had a phenomenal year in 2016. We experienced over 20 percent growth and now have about 700 employees across the country. With significant engagements in all four time zones and offices in three, we have dramatically expanded our national reach. We have broadened and deepened our service offerings to better serve our clients while also transforming our internal systems to enable our expansion. Externally our brand continues to grow. While we are excited by the growth, our primary focus continues to be supporting long-term consulting careers and making CapTech a great place to work.
Consulting: What is your firm's outlook for 2017?
McQueen: It's an exciting time to be at CapTech. We have a strong pipeline and are having conversations with potential new clients across our markets. We're seeing extensive growth in the Southeast, notably in Atlanta and Charlotte. We recently entered the Denver market and see great opportunities there–not only to work with new clients, but also to attract new talent. We opened a Delivery Center in Denver, which will allow us to better serve our West Coast clients. In terms of practice-areas, we see strong growth in the data and analytics space as organizations strive to use predictive analytics, data science and now machine learning to drive their businesses. We continue to see solid demand for our Agile Transformation services as organizations look to be more efficient and responsive to market changes.
Consulting: What are the biggest opportunities in 2017? What are the biggest challenges?
McQueen: Our biggest opportunities involve continued growth in the new markets we have entered. As our brand continues to grow stronger, it enables us to attract talented consultants who may not have heard of us before. It also opens new doors to potential clients who are starting to see and hear about CapTech. Our emerging brand is something we can capitalize on as we continue to grow. We are also beginning to help clients establish their innovation agendas. Historically, we have focused on implementing innovative solutions, but now we are helping clients formulate their innovation strategies. The greatest challenge we face is to continue to attract, train and mentor enough consultants to over deliver for our clients as we expand. Producing exceptional results for our clients will always remain our primary focus.
Source: Consulting Magazine, The 2017 Executive Outlook: Kevin McQueen, 1/13/17, http://www.consultingmag.com/sites/cmag/2017/01/13/the-2017-executive-outlook-kevin-mcqueen/