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Transform the Utility Customer Experience with Augmented Reality

A New Way to Engage and Build Trust with Utility Customers

Through the latest advancements in augmented reality (AR), our VISTARTM app offers an interactive experience through real-time visualizations. Utilizing a tablet on-site, customer experience teams can present customers with easy-to-understand visuals and collaborate to get immediate installation feedback and easement agreements.

VISTAR eliminates the guesswork that typically comes with placing equipment like transformers, meters, EV charging stations, solar panels, and more — and ensures the job is done right the first time, giving your customers complete peace of mind. The app is also customizable, allowing you to integrate your brand within the platform, ultimately building valuable trust with each and every customer.

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Any opportunity we get, we love demo-ing CapTech's augmented reality tool to other utility partners. This tool has transformed the way we service our customers."

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Accelerate easement acquisitions through visualizations

By leveraging the power of augmented reality, both you and the customer can quickly align on the equipment installation location and address specific customer requests. Precise equipment placement helps you obtain easement signatures quickly, prevent unnecessary project delays, maintain comprehensive field records, and avoid expensive construction rework.


Build trust with your utility customers

Your customers will value the effort you put into ensuring they fully understand what the installation will entail and how it will impact their property. Demonstrating that your utility is committed to investing in innovative technology to address customer concerns will help build their trust and create a positive, engaging experience.


Optimize underground program operations

By enhancing customer engagement and satisfaction, utilities can significantly reduce customer service complaints, leading to lower overall costs. Additionally, by creating a comprehensive field record with photos, measurements and detailed notes, internal teams can stay aligned on installation expectations, minimizing costly construction rework and project delays.


Benefit from continuous innovation

VISTAR is continuously updated to incorporate the latest innovations and integrates seamlessly with current operating systems. The app is compatible with any AR-capable device and automatically receives updates, eliminating the need for maintenance from your team.

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Unlock VISTAR’s Potential Today

Seeing is definitely believing, VISTAR is now available in the Apple App Store.

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VISTAR Wins “Technology Builder Award”

The Technology Builder Award recognizes a technology company with a presence in Richmond delivering technology solutions and services to external clients that build capacity and increase operational efficiency.

"This award is a testament to the hard work and innovation of our VISTAR team who have consistently pushed the boundaries to deliver remarkable experiences to our clients. We are dedicated to empowering businesses with the transformative potential of AR, and this recognition motivates us to continue pushing the envelope," said CapTech CEO Andy Sofish.

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Kelsey Haviland

Kelsey Haviland

Managing Director, Energy & Natural Resourses

Kelsey is an executive overseeing solution delivery and growth for several Energy and Natural Resources clients. With a decade of experience, she excels in leading high-performing technology teams to develop innovative products and deliver integrated data capabilities, driving operational efficiencies and improved business outcomes.

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Ben Nowak

Sr. Manager

Ben is a subject matter expert in mobile and AR development at CapTech with 10 years of experience architecting and implementing enterprise-scale mobile applications. Leveraging his passion for new technologies and his experience across industries, Ben collaborates with clients to develop innovative solutions that drive business growth.

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Features

VISTAR is packed with features designed to meet your customers’ needs and empower your internal teams.

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