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News August 1, 2017

Forrester Research Includes CapTech in Vendor Landscape Digital Experience Services Providers 2017


Customer Experience Digital Experience

In a landscape of hundreds Digital Experience service providers, CapTech was proud to be included in Forrester Research, Inc.'s recent report: Vendor Landscape: Digital Experience Service Providers, 2017. The report highlights Forrester's list of the 57 biggest and most important digital experience service providers and recommends strategies for companies to select the right vendor to meet their needs.

Forrester research shows that 90% of digital experience decision makers are outsourcing the design, build and management of digital experiences[1]. CapTech partners with some of the world's most successful companies to design, develop, and manage technical and digital solutions that delight customers, drive and meet strategic objectives. With offices and delivery centers across the U.S., we bring expert consultants to every engagement to develop a deep understanding of the goals and assets unique to each client. We tailor custom solutions to maximize the impact of our clients' investment.

According to Forrester, the best digital experience service providers have strong capabilities in customer experience strategy services, experience design services, data and analytics, digital experience technology and program management. These pillars for success align with CapTech's core capabilities in Technology Solutions, Customer Experience, Transformation and Data & Analytics. Helping clients compete in today's digital battleground, we collaborate to help organizations design, develop and manage digital experiences to maximize their investment, improve customer loyalty, and turn data into actionable insights.

Read the full report on

[1] Source: Vendor Landscape: Digital Experience Service Providers, 2017, Authors: Ted Schadler and Danielle Geoffroy, July 27, 2017, Forrester Research, Inc.