ArticlesOctober 14, 2020
Captivating Consumers During COVID-19
The Consumer Shift: Prioritized Spending is Here to Stay
The Opportunity: Factor Cost Savings Into The Customer Experience
The Consumer Shift: Right Now, Safety is Top of Mind
The Opportunity: Offer Convenient, Frictionless Options to Purchase
The Consumer Shift: Customers Are Adopting New Technologies
The Opportunity: Weave Technology-Based Solutions into The Customer Experience
Companies Must Adapt and Adopt, Too
Principal, CX Practice Area Lead
Bree leads our Customer Experience practice, creating digital strategies and solutions using modern technologies to deliver meaningful and measurable experiences for our customers. She has served as a Creative Director for many omnichannel experiences within the retail space, as well as for a number of other industries that CapTech serves.
Vinnie is a Principal at CapTech and plays a large role in helping define services,
forge partnerships, and lead innovation for our clients. As a thought leader, he
regularly helps clients solve their most complex business challenges.