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Results: 1 to 12 of 12.

Accelerated vs. Automated: Making Intentional Design Decisions in Process Modernization

In today’s complex and regulated financial services environment, institutions face pressure to modernize by digitizing workflows, reduce manual review cycles, and enable scalable, auditable processes. At the same time, the regulatory landscape is shifting rapidly, with changes to expectations around rules and regulations that were previously stable or slow to change. In this climate, institutions want to move faster, scale efficiently, and reduce manual work. But in the push toward digital transformation, many teams overlook an important distinction, the difference between process acceleration and true automation.

Articles May 30, 2025

Building Trust and Economic Growth Through Transparency

What if transparency in government could unlock new levels of efficiency and economic prosperity? States across the country find themselves in a fierce competition to attract new businesses and stimulate economic development. Amidst this competitive landscape, the ability to promise — and deliver — efficient and expedited permitting, licensing, and certification processes has become a top priority for states looking to stand out.

Articles May 30, 2025

Serving the Communities Around Us

At CapTech, our people are committed to making meaningful contributions to our communities. In late 2024, CapTech SI Senior Consultant Carlos Rubido partnered with the University of Florida’s Society of PC Building to provide mentorship as they addressed an urgent need—creating a responsive website to promote events, foster engagement, and extend their presence on campus.

Blogs May 27, 2025

Unlocking the Benefits of Modern Core Platforms in Banking

Modern core banking platforms are defined by real-time processing, robust customer management, and scalability. They leverage cloud-native architectures for flexibility and cost-efficiency, utilizing APIs for seamless integration with third-party services and microservices for independent development and deployment. Security and compliance are ensured through encryption and firewalls, while advanced technologies like AI and machine learning enhance hyper-automation and transparency. Additionally, a focus on user experience design ensures intuitive and user-friendly interfaces for customers.

Articles May 13, 2025

Process Automation in Financial Services: Maximizing Impact and Managing Complexity

Process prioritization helps banks avoid common pitfalls, such as wasting resources on low-impact projects or becoming bogged down by technical complexities. Effective prioritization also enables leaders to direct resources toward high-value opportunities, balancing immediate operational improvements with long-term strategic objectives. This article explores why deliberate prioritization is helpful and approaches for investment prioritization.

Articles May 02, 2025

Unlocking Customer Loyalty: Creating Emotional Connections Through AI, Data, and Technology

Customer expectations continue to grow as industry leaders deliver advanced innovation and AI solutions that offer hyper-personalized experiences and large-scale loyalty strategies. As these leaders create a high benchmark, it can be challenging for other businesses to know where to start, what to change, and how to keep up with the fast-paced landscape of customer loyalty and outreach.

Articles April 22, 2025

How ScoreSight Uses AWS To Generate Real-Time, Event-Driven Data For TGL

For the past decade, sports leagues have been looking for ways to increase pace of play, engage younger audiences, create more action, and add personalization that ultimately enhances the fan experience. Golf has traditionally held tournaments that span several days with over a hundred players. For fans who are just looking to tune in for a couple of hours, it can be a challenge to sync timing with the on-course action.

Articles April 16, 2025

Why Banks with Legacy Cores Are at a Tipping Point for Modernization

Core banking platforms are the backbone of financial institutions, managing essential functions such as account management, transactions, loans, and customer data. These systems support a wide range of processes, including deposit and withdrawal processing, loan disbursement and repayment, interest and fee calculation, and customer relationship management. They also handle regulatory reporting, fraud detection, and compliance monitoring. Despite their importance, many institutions still rely on outdated and costly legacy systems.

Articles April 11, 2025

Navigating the Challenges: 5 Common Pitfalls in Agentic AI Adoption

As AI evolves, autonomous decision-making systems, known as agentic AI, are reshaping the way organizations and industries adapt to change. Agentic AI differs from traditional AI by enabling autonomous completion of multi-step tasks, which can lead to potential changes in job roles and responsibilities.

Articles April 07, 2025

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