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CapTech Releases 2026 Technology Trends

CapTech today announced the release of its 2026 Technology Trends, informed by insights from its Executive Research Surveys, Consumer AI Research, and Client Surveys. The report reveals that AI has shifted from an experimental technology to a core business capability, and that future innovation depends as much on people and leadership as on technical maturity. To succeed, organizations must empower people to adapt, build confidence in AI-powered experiences, and foster a culture of fast-paced experimentation with intention. 

News January 27, 2026

2026 Tech Trends: The Only Constants Are AI and Change

AI has shifted from an experimental technology to a core business capability, and that future innovation depends as much on people and leadership as on technical maturity. Read our 2026 Tech Trends Report.

Articles January 26, 2026

The Loyalty Blueprint: How to Balance Consumer Privacy & Personalization

Consumers are creating a growing “personalization paradox” when it comes to AI in 2026. They want personalized experiences more than ever, but they’re equally anxious about how brands use their data. CapTech’s proprietary consumer research reveals that while AI-driven personalization can strongly influence purchase decisions, trust and transparency remain the biggest barriers.

Expertise January 12, 2026

From Hype to ROI: How Leaders Navigate AI Adoption

Unlock the true potential of your organization in the AI economy, where data quality, strategic focus, and reusable solutions are the keys to transformative success. In episode, host Vinnie Schoenfelder welcomes Cameron Snapp for a discussion on why AI is only as powerful as the data behind it, and how companies can avoid common pitfalls while accelerating innovation.

Expertise December 18, 2025

Unified Loan Reporting Accelerates Workflow and Decision Making

A Global Vacation Ownership Brand needed to streamline its financial operations due to disparate loan servicing systems following major acquisitions. Faced with fragmented data and reporting inefficiencies, the client partnered with CapTech to build a unified loan-level data model and implement a predictive credit risk solution.

Client Stories December 15, 2025

Enabling Smart and Transparent QSR Supply Chain Decisions

CapTech partnered with a Top 3 quick-service restaurant (QSR) company to transform its supply chain operations through advanced data engineering and analytics. Initially engaged for data governance, CapTech expanded its role after identifying critical gaps in a competitor’s delivery. By assembling a multidisciplinary team and leveraging technologies like Databricks, dbt, and Anomalo, CapTech consolidated siloed supply chain data into a single source of truth. 

Client Stories December 15, 2025

TGL & ScoreSight: A Look Under the Hood for Season 2

Scoring Tool to Strategic Engagement PlatformBuilding on an exciting Season 1, TGL presented by SoFi is gearing up for an even more entertaining Season 2. Since its inaugural season concluded, TGL and CapTech have collaborated on enhancements to elevate gameplay, the fan experience at the SoFi Center, and the viewing experience at home, which we are excited to unveil as Season 2 kicks off on December 28. 

Articles December 15, 2025

Data Readiness for the AI Economy

Unlock the true potential of your organization in the AI economy, where data quality, strategic focus, and reusable solutions are the keys to transformative success. In episode, host Vinnie Schoenfelder welcomes Cameron Snapp for a discussion on why AI is only as powerful as the data behind it, and how companies can avoid common pitfalls while accelerating innovation.

Expertise November 20, 2025

2025 Consumer Survey: Solving the Personalization Paradox

With advances in AI, brands are now able to provide scalable, meaningful, and real-time personalization, enabling companies to tailor experiences, content, and services in the moment based on consumer behavior and preferences. This real-time relevance is a key driver of brand loyalty, making AI the most critical lens through which to understand and engage today’s consumers. Consumers recognize it, too. Eighty-two percent of consumers see some opportunities for AI innovation across industries, and a majority of people recognize when AI has been integrated into a digital experience.

Articles October 31, 2025

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