On Sunday March 11 at Noon, Chief Technology Officer Vinnie Schoenfelder was featured on Techonomic
with Jason Middleton
on the greater Bay Area's KGO Radio 810 AM discussing trends for business in natural language processing (NLP)
and artificial intelligence in the workplace. In the interview, "Hey Siri! Be More Human," Vinnie shared the key considerations for enterprise when considering NLP and how it can fit into a larger customer engagement strategy or business process strategy.
This short, fourteen-minute interview presents advanced opportunities for NLP including sentiment and intent detection, as well as integration with data science and machine learning. Vinnie also discusses obstacles and hurdles to introducing NLP.
Click here to listen to the interview: http://www.kgoradio.com/techonomics/