Agile Principle #6: The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.
Common Issues that Lead Organizations Astray
- A lack of co-location (either within an office or across the globe) makes it difficult to have face-to-face conversations.
- Office space is not conducive to collaboration creating physical silos.
- Information is currently conveyed through some form of online collaboration technology/tool - conference calls, IM's, the dreaded email chains.
- Face-to-face conversations have been attempted but have led to meeting overload.
- The culture prevents or discourages crucial conversations from taking place.
Solutions that Lead Organizations Back on Course
- When possible, co-locate all individuals involved with the work. For teams that cross time zones, create overlap in schedules and availability to allow for virtual face-to-face conversations.
- Tear down the barriers! Move desks, tables, walls, etc. into a collaborative formation that brings everyone together in one easily accessible place.
- Tools are good, but face-to-face conversations are great. Only use online collaboration technology/tools as needed, and when you do, establish the best possible virtual presence. Turn those cameras on!
- Don't talk to tell, talk to listen. Remember to keep face-to-face conversations relevant and within a timebox to ensure high efficiency and effectiveness when people come together.
- Don't shy away from crucial conversations. Create a safe space to encourage teams and individuals to engage in face-to-face conversations even when the subject matter is difficult.
Click here to download CapTech's 12 Principles of Agile Poster
Blog Series: Did you Pack the 12 Agile Principles on Your Agile Journey?
- Part 1: Deliver Value
- Part 2: Changing Requirements
- Part 3: Deliver Frequently
- Part 4: Work Together
- Part 5: Motivated Individuals
- Part 6: Face-to-Face Conversation
- Part 7: Working Solutions