Blog Series: Did You Pack the 12 Agile Principles on Your Agile Journey? Pt. 6: Face-to-Face Conversation

Agile Principle #6: The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.

Common Issues that Lead Organizations Astray

• A lack of co-location (either within an office or across the globe) makes it difficult to have face-to-face conversations.
• Office space is not conducive to collaboration creating physical silos.
• Information is currently conveyed through some form of online collaboration technology/tool - conference calls, IM's, the dreaded email chains.
• Face-to-face conversations have been attempted but have led to meeting overload.
• The culture prevents or discourages crucial conversations from taking place.

Solutions that Lead Organizations Back on Course

• When possible, co-locate all individuals involved with the work. For teams that cross time zones, create overlap in schedules and availability to allow for virtual face-to-face conversations.
• Tear down the barriers! Move desks, tables, walls, etc. into a collaborative formation that brings everyone together in one easily accessible place.
• Tools are good, but face-to-face conversations are great. Only use online collaboration technology/tools as needed, and when you do, establish the best possible virtual presence. Turn those cameras on!
• Don't talk to tell, talk to listen. Remember to keep face-to-face conversations relevant and within a timebox to ensure high efficiency and effectiveness when people come together.
• Don't shy away from crucial conversations. Create a safe space to encourage teams and individuals to engage in face-to-face conversations even when the subject matter is difficult.

• Part 1: Deliver Value
• Part 2: Changing Requirements
• Part 3: Deliver Frequently
• Part 4: Work Together
• Part 5: Motivated Individuals
• Part 6: Face-to-Face Conversation
• Part 7: Working Solutions